Terms and Conditions

Welcome to SAMIKA. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

SAMIKA is a premium jewellery brand offering authentic 925 sterling silver jewellery designed for everyday elegance. By using this website, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or guardian.

We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Product Information

At SAMIKA, we strive to ensure that all product details, descriptions, and images are accurate. However:

• Slight variations may occur due to lighting, screen resolution, or handcrafted detailing
• All jewellery is made using authentic 925 sterling silver unless otherwise specified
• Product availability is subject to change without notice

3. Pricing & Payments

• All prices listed on the website are in INR (₹) and inclusive/exclusive of applicable taxes (as mentioned)
• SAMIKA reserves the right to change pricing at any time without prior notice
• We accept secure online payments through trusted payment gateways
• Orders will be processed only after successful payment confirmation

4. Orders & Shipping

• Once an order is placed, you will receive a confirmation via email or SMS
• SAMIKA reserves the right to cancel or refuse any order due to availability, payment issues, or suspected fraud
• Delivery timelines may vary based on location and logistics partners
• Any delays caused by unforeseen circumstances are beyond our control

5. Returns & Exchanges

• Returns/exchanges are accepted only under specific conditions (such as damaged or incorrect products)
• Customers must raise a request within the specified timeframe after delivery
• The product must be unused, in original packaging, and with all tags intact
• Refunds (if applicable) will be processed after quality inspection

6. Jewellery Care & Responsibility

Our jewellery is crafted with care to ensure quality and durability. However:

• Proper care is required to maintain shine and longevity
• Avoid exposure to water, perfumes, and harsh chemicals
• SAMIKA is not responsible for damage caused due to improper handling or usage

7. Intellectual Property

All content on this website, including images, designs, logos, text, and graphics, is the property of SAMIKA and is protected under applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

SAMIKA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Privacy Policy

Your personal information is handled securely and used only for order processing, communication, and improving your shopping experience. We do not share your data with third parties without consent, except as required for order fulfillment.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts.