OUr policies
Return and Refund Policy
At Samika 925 we offer a 7-day return or exchange policy from the date of delivery. If a customer receives a damaged, defective, or incorrect item, they can request a return or exchange within 7 days of receiving the product by contacting our customer support.
Conditions for Returns
Returns or exchanges are accepted under the following conditions: • The product must be unused and in original condition • The item must be returned with original packaging, tags, and invoice • The return request must be made within 7 days of delivery • The product should not show signs of wear, damage, or alteration • In case of damaged or incorrect products, customers may be asked to share images for verification Once the product passes quality inspection, the exchange or refund will be processed accordingly.
Cancellation Policy
Orders can be cancelled within any time before shipment, Once the order is dispatched, cancellation may not be possible. In case of any issues, customers can contact our support team and we will do our best to assist. Refunds for eligible cancellations will be processed through the original payment method within a few business days.