Cancellation Policy

Last updated: May 15, 2026

This policy explains when a SAMIKA order can be cancelled.

Before dispatch

Cancellation requests may be considered before an order is packed or dispatched. Contact SAMIKA as soon as possible with the order number and checkout phone number.

After dispatch

Once an order is packed, dispatched, or handed to the courier partner, cancellation may not be possible. In such cases, the return or exchange policy may apply after delivery, depending on eligibility.

How to request cancellation

WhatsApp or call +91 9663101126 with your order number and reason for cancellation. The team will confirm whether the request can be processed.

Refund for approved cancellation

If a prepaid order is successfully cancelled before dispatch, the refund is usually processed through the original payment method. Bank or payment provider timelines may vary.

SAMIKA-initiated cancellations

SAMIKA may cancel an order if payment fails, product availability changes, delivery is not serviceable, order details appear incorrect, or fraud-risk checks require cancellation.

This policy may be updated as operational and payment processes change.